The Importance of Data Quality in a CDP thumbnail

The Importance of Data Quality in a CDP

Published Nov 13, 21
5 min read


Modern organizations need to have a central place to store Customer Data Platforms (CDPs). This is an essential tool. They provide an improved and complete understanding of the customer, which can be used to focus marketing efforts and enhance customer experiences. CDPs also offer a range of capabilities, such as data governance, data quality, data formatting, data segmentation, and data compliance to ensure that customer's data is collected, stored and used in a compliant and organized way. CDPs are a great way for companies to collect and store customer data in a CDP can help companies connect with customers and put them at the center of their marketing campaigns. It also makes it possible to pull data from various APIs. This article will discuss the various aspects of CDPs and how they can aid businesses. cdp data platform

Understanding CDPs: A client data platform (CDP) is a computer program which allows companies to gather the, organize, and store the customer's information in one central data center. This provides a more accurate and complete view of the client, which can be used for targeted marketing and more personalized experiences for customers.

  1. Data Governance: A CDP's capacity to safeguard and manage the data that it incorporates is one of its main characteristic. This includes profiling, division and cleansing on the data that is being incorporated. This will ensure that the business stays in compliance with data regulations and policies.

  2. Data Quality: It's crucial that CDPs ensure that data collected is high-quality. This means ensuring that the data is correctly entered and that it meets the desired standards of quality. This reduces the expenses for cleaning, transforming, and storage.

  3. Data formatting is a CDP can also be used to ensure data follows a defined format. This helps ensure that data types such as dates are consistent across the collected customer data and that the information is entered in an orderly and consistent manner. customer data platform definition

  4. Data Segmentation The CDP allows you to segment customer information to better understand different customers. This lets you examine different groups against one another , and to get the right sample distribution.

  5. Compliance A CDP lets organizations handle customer information in a regulated way. It permits the defining of secure policies, the classification of data based on those policies, and even the detection of policy infractions while making marketing decisions.

  6. Platform Selection: There are different kinds of CDPs that are available, so it is important to be aware of your specific needs in order to select the right platform. It is important to consider aspects like data privacy , as well as the ability to access data from other APIs. what is cdp in marketing

  7. Put the customer at the center The Customer is the Center of Attention CDP lets you integrate live customer data. This gives you the instant accuracy as well as the precision and consistency that every marketing department requires to increase efficiency and connect with customers.

  8. Chat, Billing and more: A CDP helps you locate the context for fantastic conversations, no matter if you're looking at billing or previous chats.

  9. CMOs and big Data: 61% of CMOs say they are not leveraging enough big data, according to the CMO Council. A CDP could help overcome this by offering an all-encompassing view of the client and allowing for more effective use of data for marketing and customer engagement.


With many various kinds of marketing innovation out there each one typically with its own three-letter acronym you may wonder where CDPs originate from. Even though CDPs are amongst today's most popular marketing tools, they're not an entirely new idea. Rather, they're the most recent action in the advancement of how marketers manage client data and customer relationships (Customer Data Support Platform).

For the majority of marketers, the single greatest worth of a CDP is its ability to sector audiences. With the abilities of a CDP, online marketers can see how a single client communicates with their company's various brand names, and identify opportunities for increased personalization and cross-selling. Obviously, there's a lot more to a CDP than segmentation.

Beyond audience division, there are 3 big factors why your business might want a CDP: suppression, customization, and insights. Among the most intriguing things online marketers can do with data is determine customers to not target. This is called suppression, and it's part of providing genuinely personalized client journeys (What is a Cdp). When a client's unified profile in your CDP includes their marketing and purchase information, you can suppress ads to customers who have actually currently made a purchase.

With a view of every client's marketing interactions connected to ecommerce information, site check outs, and more, everybody across marketing, sales, service, and all your other groups has the chance to comprehend more about each client and deliver more tailored, appropriate engagement. CDPs can help marketers attend to the source of numerous of their biggest everyday marketing problems (Consumer Data Platform).

When your information is disconnected, it's more tough to understand your clients and create meaningful connections with them. As the variety of information sources used by online marketers continues to increase, it's more vital than ever to have a CDP as a single source of fact to bring it all together.

An engagement CDP utilizes customer information to power real-time customization and engagement for clients on digital platforms, such as sites and mobile apps. Insights CDPs and engagement CDPs make up most of the CDP market today. Very few CDPs consist of both of these functions equally. To select a CDP, your company's stakeholders should consider whether an insights CDP or an engagement CDP would be best for your needs, and research the couple of CDP choices that include both. Consumer Data Platform.

Redpoint Global